Your Privacy Is Our Priority
How your personal information is collected, used, and kept secure on the sbj88 platform — this policy gives you the full details of that commitment.
This Privacy Policy ("Policy") applies to all services on the sbj88 platform. By reading it, you will understand what information we collect, how we use it, and what your rights are. Continued use of the platform means you have accepted the terms of this policy.
sbj88 believes that every user's personal privacy is a fundamental right. We are committed to creating a safe, transparent, and trustworthy online gaming environment for users in Bangladesh. Through this policy, we want you to know that your information will not be sold to third parties or used without authorization under any circumstances.
Section 1: Information Collection
To open an account, process transactions, and provide services on the sbj88 platform, we may collect the following types of information. Each piece of information is collected for a specific purpose and is not retained beyond what is necessary.
1Personally Identifiable Information
Information you provide at the time of account registration includes:
- Full name and date of birth
- Email address and mobile number
- National ID card or passport details (when verification is required)
- Current address
2Financial and Transaction Information
Collected for secure payment processing:
- bKash, Nagad, or Rocket account numbers (partial)
- Bank account details (when required)
- Deposit and withdrawal history
- Transaction amounts and timestamps
3Technical and Device Information
Automatically collected to improve platform security and service quality:
- IP address and general location information
- Browser type and operating system
- Device identifier (Device ID)
- Cookies and session data
4Gaming Activity Information
Used to ensure fair play and improve services:
- Play history and preferred games
- Bet amounts and outcomes
- Bonus and promotion usage history
- Time and pattern of activity on the platform
Section 2: Purpose of Information Use
Information collected from you is used only for specific, legitimate, and transparent purposes. sbj88 does not sell any information for commercial gain.
- Account Management: Your information is used to create, verify, and secure your account.
- Payment Processing: To ensure secure deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
- Customer Support: To resolve your issues during 24/7 live chat and email support.
- Fraud Prevention: To protect platform security by detecting multiple accounts, unauthorized access, or fraudulent activity.
- Service Improvement: To analyze usage patterns and improve the gaming experience and platform performance.
- Relevant Communications: To send important security alerts, service changes, or account-related notifications.
- Responsible Gaming: To identify unusual behavioral patterns and take necessary steps to protect you.
Section 3: Cookie Policy
Cookies and similar technologies are used on the sbj88 website and application. Cookies are small data files stored on your device.
Essential Cookies
Essential for the basic functionality of the platform. Used to maintain login sessions, verify security, and protect form data. Disabling these may cause services to not work properly.
Functionality Cookies
Help remember your preferences such as language, game history, and personalized settings. These cookies make your experience easier and more convenient.
Analytics Cookies
Collect general statistics to understand how users are using the platform. This information is completely anonymous and is used to improve platform quality.
You can disable cookies at any time from your browser settings. However, disabling essential cookies may cause some services to not work properly.
Section 4: Information Sharing and Disclosure
sbj88 does not sell your personal information to any third party. However, specific information may be shared in the following limited circumstances:
With Service Providers
We may work with trusted third-party service providers for payment processing, technical support, or security verification. These organizations will process your information only in accordance with our instructions and may not use it for their own purposes. They are required to follow the same security standards as we do.
Legal Obligations
We may provide relevant information if we are legally required to do so by court order or government directive. In such cases, we will try to notify you in advance where possible, unless prohibited by law.
Fraud and Security Protection
Sharing specific information with relevant authorities to prevent money laundering, fraud, or other illegal activities falls within our responsibility. This is essential for the protection of all users.
Important: sbj88 never sells your information to advertisers, data brokers, or any other commercial entity.
Section 5: Information Security Measures
sbj88 uses industry-leading security measures to protect your information. We have strict security processes at both the technical and administrative levels.
SSL Encryption
All data transfers are protected by advanced SSL encryption.
Firewall Protection
A strong firewall is active to block unauthorized access.
Two-Factor Authentication
Two-factor authentication (2FA) security is available for accounts.
Continuous Monitoring
24/7 system monitoring to detect suspicious activity.
Data Retention Period
We retain your information only for as long as necessary to provide the relevant services or meet legal obligations. After an account is closed, certain financial records may be retained in accordance with specific regulatory requirements. Unnecessary information is securely deleted.
Section 6: Your Rights
As a user of the sbj88 platform, you have the following rights over your own personal information. To exercise these rights, please contact our support team.
Right to Access
You may request to know what information we are storing about you.
Right to Rectification
You may request correction of inaccurate or incomplete information.
Right to Erasure
In certain circumstances, you may request deletion of your information (subject to legal obligations).
Right to Restrict Processing
You may request that the use of your information be restricted for specific purposes.
Right to Data Portability
You may request your information in a structured, machine-readable format.
Right to Withdraw Consent
For information processed on the basis of consent, you may withdraw your consent at any time.
Section 7: Protection of Minors
sbj88 is a strictly adult platform. Our services are for those aged 21 and above only. We do not knowingly or intentionally collect personal information from anyone under the age of 21.
Age is verified at the time of registration. If we become aware that a user is under 21, their account will be closed immediately and all associated information will be securely deleted. If you believe a minor's information is held by us, please email us at [email protected].
Section 8: International Data Transfers
sbj88's servers and service infrastructure may be operated in internationally standard data centers. This means your information may be transferred to and stored on servers outside Bangladesh. In such cases, we ensure that:
- All transfers are protected by SSL/TLS encryption.
- Third-party service providers comply with the same standard of privacy protection.
- Relevant international data protection standards are followed.
- Your information is never transferred through unsecured channels.
Section 9: Policy Changes
sbj88 reserves the right to update or change this Privacy Policy as needed. For significant changes, we will notify you in the following ways:
- By publishing a clear notice on the website.
- By sending a notification to your registered email address.
- By noting the date of the change on this page.
Continued use of the platform after changes means you have accepted the updated policy. We therefore recommend reviewing this page regularly.
Section 10: Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights regarding your information, or want to submit a complaint — our support team is always ready.
Contact by Email
Email our support team for any privacy-related matters:
We provide support in both Bengali and English.
Live Chat
For immediate assistance, use our 24/7 live chat.
Log in to the platform to speak directly with chat support.
Active seven days a week, twenty-four hours a day.
Enjoy Safe Gaming
Your information is fully secure at sbj88. SSL encryption, fair play, and 24/7 support — all in one place.